Online Returns Policy
If for any reason you are not satisfied with the product you receive from Love Linen, you can return it within 30 days of purchase and we will refund your purchase cost. Product must be in original condition, unworn, unused, and with original tags attached. Refunds are issued in the same tender as the original purchase. You may return items by posting them back to us. Please include your sales receipt with your return. If you would like a replacement or exchange you will need to place a new order online.
Returns via Post
Please note that any parcels sent to Love Linen Returns are the responsibility of the customer until they are received by us. We recommend using a postal tracking service.
Faulty or Incorrect Items
Please contact us via email if you receive an item that is faulty or incorrect so that we can assist you.
Can I Cancel/Change My Order?
An order can only be cancelled/changed up to the point it is dispatched. Please contact us ASAP by phone (during business hours) or email (after hours) if wishing to change your order. You will receive an email advising you when your order has been dispatched.